Privacy policy

Tandem Photo Co. Privacy Policy

Effective Date: 09/11/2025

1. Information We Collect

  • Photos & Videos: Images captured during school picture days, sports, events, and sessions.
  • Personal Information: Names, email addresses, student/athlete details provided by schools or families.
  • Order Information: Billing and shipping addresses, payment details (processed securely through GotPhoto).

2. How We Use Your Information

  • To deliver proofs, orders, and digital galleries.
  • To communicate with you about picture day reminders, order updates, and delivery.
  • To provide customer service and support.
  • To improve our photography services.

3. How We Protect Your Information

  • Photos and data are hosted on GotPhoto’s secure platform.
  • Payment information is processed securely and never stored by Tandem Photo Co.
  • We do not sell or share your personal data with third parties for marketing.

4. Sharing Information

  • We share data only with:
  • GotPhoto (for ordering and gallery hosting)
  • Schools/Organizations (for administrative coordination, yearbooks, and IDs if applicable)
  • No information is shared beyond what is necessary to provide services.

5. Photo Usage

  • Photos are for private ordering and school/yearbook use.
  • Tandem Photo Co. may request permission to use select images in marketing (social media, website, printed materials). We will never use your child’s photo without consent.

6. Your Rights

  • You may request deletion of your gallery or information by contacting us.
  • You may opt out of marketing communications at any time.

7. Contact Us

For questions or requests about your privacy, please contact Tandem Photo Co.